5.1.7 Email etiquette

4. Correct e-mail filing system


  • "Separate the receipt of emails and their processing!" 
    Do not use the inbox as a to-do list. It is easy to lose track of everything. Instead, it is best to write down the tasks to be completed on an extra to-do list.

  • work according to the AHA system - i.e. waste, act or file. This way you will get more order in your inbox faster and keep an overview.
     
  • use an efficient folder structure, subdivided according to customers or projects. This will help you find relevant mails more quickly.

  • have your mails automatically pre-sorted with the help of rules and keywords.
Sources: https://das-unternehmerhandbuch.de/e-mail-kommunikation-die-fuenf-grundregeln/; https://www.gruenderlexikon.de/news/kurz-notiert/die-10-regeln-zur-richtigen-kommunikation-via-e-mail-84233518