5.2.2 Online communication and trainings during the mobility
During a blended and even more during a fully virtual mobility, you will need to care for communication between you and your colleagues and manager. The aim is to increase work efficiency from both sides to avoid misunderstandings and last but not least to keep up or boost motivation.
5.2.2.1 Formats of online communication
1. Emails
It is one of the first and fastest forms of communication.
It
is deemed to be professional everywhere, saves time and money for both the sender
and receiver.
Checklist for writing Emails successfully
In order to ensure that nothing stands in the way of successful communication by e-mail, the following points should be observed (See also: 5.1.7 - Email Etiquette).
At the beginning ...
Polite form of address (e.g.: "Dear Sir/Madam", "Dear Sir/Madam ...")
☐ Comma at the end of the salutation and blank line.
The content ...
☐ Reference to a previous e-mail / Briefly introduce yourself
Blank line
☐ Actual content - formulated briefly and meaningfully
☐ Appendix explained in the text, if applicable
Blank line
☐ Further possible procedure + accessibility
Blank line
Finally ...
☐ Polite farewell greeting (e.g.: "Yours sincerely", "Kind regards")
☐ First and last name
☐ Signature - address, phone no., e-mail address, website if applicable
Before sending ...
☐ Subject - formulated meaningfully
☐ E-mail addresses of recipients correctly written
☐ If applicable, put recipients in "CC".
Read e-mail again and correct if necessary
☐ Consistent font colour, size and style
☐ Content structured with bullet points, if necessary
Source: www.biwe.de